Hinson Motor Sports
So I'm in the process of buying tools and parts for the time when I have to replace the clutch on my C5Z. I also noted that the driver's side engine mount is bad (another fine example of Pfadt products) so I need to replace those mounts as well.
I found a set that looked decent from Hinson Motor Sports and had good reviews, and decided to order them today. Also ordered a set of heat shields for them as being close to the headers I suppose they are a good thing to have. So I went to their website, read everything to make sure I was getting the ones I wanted, and placed the order, paying via PayPal. Everything went without incident, and I got the usual email notice that they have received the order. So I'm looking over that emailed invoice and see the following at the bottom of it: Quote:
Bullcrap with that! I fired off an email immediately and told them if that is the case, then cancel my order and refund my money. Now I've heard good things about Hinson, and I believe I have purchased from them in the past, so this took me by surprise. I can't recall any other seller I have purchased automobile parts from ever making a disclaimer of that sort on the stuff they sell. But in any event, looks like I'm going to have to look for a PLAN B for the engine mounts for the Z. |
Heat shields are included with the Creative Steel mounts.
Policies Warranty Creative Steel stands behind its products; should there be a defect with one of our products, we offer a one year replacement parts warranty to the original purchaser on all 8.8 components and a life time warranty on all urethane parts. For all warranties customers must show proof of purchase, shipping is not included on warranty parts. It is at Creative Steel’s sole discretion to decide what is covered under warranty and what is not. |
Could that have been a "generic" disclaimer? You know, something that appears on all their invoices?
But you cancelled, right- so I guess you got all that sorted out. |
Here is the further correspondence:
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As for it being a "generic disclaimer", regardless, they are demanding that I confess to driving my car on the street with illegal modifications and accept no responsibility for the quality of what they are selling in order to do business with them, if that is the case. I decline that "honor". I will not do business with any company that uses such a "backdoor" disclaimer unless I specifically know IN ADVANCE to paying that this is the stipulation I have to agree to beforehand. There was no indication on their website about this prior to my placing the order, and actually directly contradicts what they state on their site concerning warranty. In my opinion, it is just bad form to state that you will warranty a product prior to the order being placed and then afterwards after having received payment for the order, make a disclaimer that states exactly the opposite. |
Well, you got the order cancelled and money refunded.
Now, like you stated, it's off to "Plan B". |
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Got the Creative Steel engine mounts in yesterday. Even with the heat shields included, they were still substantially less expensive than the Hinson units.
http://www.corvetteflorida.com/pics/engine_mount_01.jpg |
They look very similar to the ones in my Caddy. I've had them for about 2 years now, probably 10-15 thousand miles and no issues. Of course I don't do burn-outs and power shift like you do.....:)
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