Quote:
Originally Posted by "Backyard Mechanic"
Where have we been? Are internet has been going haywire lately.It would work sometimes in the morning and by the afternoon it would stop all together,Has been doing this for a week or so,I got Embarq coming out today to fix it  I wish I could change providers but it would cost me about 250$ for broken my contract.They really stick it to you.   |
Welcome back
As for the service termination,
DOCUMENT EVERYTHING!
Phone calls, personal meetings, visits, repairs, down time, everything!!
At some point, you'll be able to prove that they're not providing the service you're paying for. Although most internet contracts try to weasle out of that by using a disclaimer in ther contract, you'll usually prevail. It's not worth the bad publicity, potential class action (you're likely no alone in this) not the cost to defent themselves in court.
They'll usually allow you to get out of the contract with a month or less payment.