In my opinion, sometimes moderators take things (and themselves) way too seriously. I have seen my fair share of message board sites pretty nearly destroyed by the admin's poor choices in moderators. They need to be picked as carefully as you would employees you are hiring to help keep your business afloat.
And one thing I have learned is that once you ban someone, even temporarily, they will often a grudge and harbor some resentment at that treatment.......
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