It is for the reasons you outline, Rich, that I stopped buying "Big Three" cars for my daily drivers years ago. Except for the vette, you will not find a GM, Ford, or Mopar product in my garage. I can't even begin to compare my service experiences (or lack thereof) with Honda/Acura, Toyota/Lexus, or BMW with those in my previous life. I currently have an '03 4 Runner with 50,000 mi that is still running the original battery!
Many have been saying the same for years but nobody in Detroit has been listening. Detroit has danced, but now the piper is at the door wanting to be paid....