Quote:
Originally Posted by fletcher4u
Rich as an X chevy service manager I want you to come to the store your oil or mine.
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Yeah, that sounds like the logical way for a service manager to view things. Helps to build the PR thing and get the people comfortable with coming in the door.
I was at a local battery/service place having a battery replaced and overheard one of the service guys telling a lost customer that they charge the same for an oil change whether you bring your oil or use theirs. I'm sure that for the cost of that oil, they permanently lost a customer. Penny wise and dollar foolish....
