[Shadow]

Rich,

Your post certainly didn't offend me. I think you're on point. That was what I was saying in my previous novellete

I didn't mean that we have had vendor bashing. Sorry if it came out that way...it was late.....

The BOI is a benefit for the members to alert them of a possible problem with a vendor or product.

That said, I agree with you that before posting a complaint, the parties involved need to try to come to terms. Put your stuff in writing and exhaust all possible means short of small claims court, to resolve the issue.

Once a negative post hits the internet, it can do immeasurable damage by spreading like wikd fire.

We're on the same page my friend