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Unread 12-20-2006, 09:48 PM   #1
patsfan67
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Default Need Help with Glass Top

Hello everyone, I am hoping someone can please help me. I just purchased a glass top for my C5, I bought it off eBay from a relatively local person in Largo and I am in Deerfield Beach (Ft Lauderdale). We worked a deal out for them to end the auction based on the deal we struck for the top and the ad claimed in perfect shape, no scratches. Well I had one of my trucks over in Tampa today and had the driver go and pick it up, he brought a moving blanket and even wrapped it up and set it in the cab of the truck and brought it home. He is my best driver and would never let anything happen to it. I get it unwrapped and guess what --- 3 large scratches in the top. My question is if I cannot get these people to take it back and refund my money does anyone know anybody that can get these out, There is no way I can have these on the top, I take much to much pride in my car. Please let me know if you can help, as you can imagine I am devastated. Thanks

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Unread 12-20-2006, 10:25 PM   #2
Rich Z
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Ouch! Ebay is definitely a BUYER BEWARE environment. People are actually proud of the fact that they can sell pure junk there and get away with it. Since you basically went outside of Ebay, you can't even use the relatively feeble complaint system they have. I doubt you have, but if you had paid with a credit card, you would have the upper hand by disputing the charge.

Good luck!
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Unread 12-21-2006, 01:36 PM   #3
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Sorry to hear of your trouble. The 1st thing I would do (if you can) is contact the seller. They may take it back (probably not) or offer a partial refund for the damage. At least you can say you tried. If you saw pics of the top before the sale showing no damage, that may help. As Rich said, you definitely take your chances on e-bay. If the seller does nothing then let e-bay know what happened. It might prevent this person from doing the same thing to someone else. Lastly, try a local auto glass shop. They may know of a way to get the scratches out. Good luck.
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Unread 12-21-2006, 02:05 PM   #4
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Sorry to hear about the problem you are having but did your driver check it over before he wrapped it up and brought it to you. I would have hoped that you would have instructed him to look it over first before accepting it. Without that, the seller will simple claim that it was fine when he turned it over to your driver, so therefore it must have been your driver the caused the damage.
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Unread 12-21-2006, 02:40 PM   #5
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Very sorry to hear that.

There are things that can be done to try and get scratches out of plastic but they are very labor-intensive and always "leave a mark". Basically you have to polish it out, or snad it out and then polish out the sanding marks. At best it will leave a wavy-looking section. At best.

I've given up on buying used parts online, for the most part. The good stuff is usually within 10% or so of the price of new, and I've gotten stiffed a few times, as you did. Once you figure that in, I'm not saving bupkis. No more.
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Unread 12-21-2006, 03:09 PM   #6
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Ahh, those Largo guys are good guys. I'm sure he'll make good on it
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Unread 12-21-2006, 07:53 PM   #7
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Ouch... Were there pictures of the top online for you to inspect before you made your offer?
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Unread 12-21-2006, 08:15 PM   #8
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Here is the link to the original auction, I guess I have to take responsibility for the driver not looking at the top, he really should have, don't think he did the damage, it was wrapped up in a blanket just as I instructed him to do so. They are not budging on it, so I think I may just send it out to Astro tops in GA and use it as the core charge and order a brand new one. I don't really want to try and buff it as I agree with all of you its never going to be right. Heres the link to the auction.


http://cgi.ebay.com/ebaymotors/LIKE-...spagenameZWDVW
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Unread 12-22-2006, 06:45 AM   #9
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This does not help, but I will not purchase, bid on anything, from anyone who does not have 100% positive feed back. Then we are still subject to the old buyer beware. I am sorry that you got taken.
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Unread 12-22-2006, 07:57 AM   #10
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Quote:
Originally Posted by dalejr9afan
Sorry to hear about the problem you are having but did your driver check it over before he wrapped it up and brought it to you. I would have hoped that you would have instructed him to look it over first before accepting it. Without that, the seller will simple claim that it was fine when he turned it over to your driver, so therefore it must have been your driver the caused the damage.

I'm starting to see that E-bay isn't a place to do Business.

~Ray
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