Disney Teaches Customer Service To Miami Airport, Others

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MIAMI -- Miami International Airport said it wants to improve its customer service, so it's hired Disney's image-makers to help.The Disney Institute, a Florida-based unit of the Walt Disney Co., has c...

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It's a shame when government and private organizations have to take "polite lessons" from Goofy, Mickey and Minnie.....

If they can get the secutity screeners off thier high horse, and do something with the AIRLINE CREWS, I'd really be impressed

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LAKE BUENA VISTA, Fla. – Walt Disney World calls its workers, from actors in Goofy outfits to laundry workers, “cast members” to make them feel part of the show. There's a garbage ca...

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