Quote:
Originally Posted by Someoneyoushouldknow
While I can understand your wanting to defend one of your own, There is a very thin legal line in which I have to dance....Ask Chris what the facts are, I don't know if you'll get the truth but to insult someone for saying they had a different experience is a bit out of line.
Fact is I am an unhappy customer and someone who used to call Chris and Keli my friends. I am someone who has been ignored for months by them and have tried everything I could to come to a peaceful resolution. This was a last resort and it seems to have caught some attention.
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(Edited by Shadow-different person's complaint-don't want to air someone elses laundry)
As for "protecting one of our own", you're way out of line there.
I can personally attest that Rich will
one of our own if they were to treat a member poorly.
That's exactly why this part of the forum was created
To give everyone a place to address grievences, answer grievances and send/recieve attaboys, and to do so without interference.
Unlike many larger sites, we don't "cater" to our vendors. Rich doesn't even "require" them to pay for advertising! Since it's not a "for profit" enterprise, what does he have to gain?
Do this on many other sites and the thread would be locked/deleted, and you might find yourself warned or worse.
Quote:
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I do find it slightly funny that the post was removed from the "Chris is so great thread".
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Now, as to why it was moved.
That was
ME, not Rich.
He had nothing to do with it, was unaware of my actions, and wasn't consulted.
If you have an issue with
MY actions here, please direct them to ME. You can PM or call me, either is fine.
Nothing is going to change unless I'm instructed to do so by the Admin, but you're certainly welcome to discuss them with me.
That thread was not a "Chis is so great" thread! It was a member who is trying to help his Disabled Veteran brother. Chris' shop just happened to be the ones offering to help him do so.
Interfering in that thread by regurgitating the same exact diatribe exhibited in other threads regarding the shop, was simply uncalled for and out of line.
IMO as moderator, I saw it as an effort to derail the thread.
That's not gonna happen on my watch
Instead, I gave you your own personal thread to say whatever you wish.
Quote:
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While I also don't want to insult Rich, I kind of find your post to be slightly rude.
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Would you care to be more specific? Exactly which part of his comment did you find "rude?"
In reading it, I found it to be almost spot on.
Quote:
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to insult someone for saying they had a different experience is a bit out of line.
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Please point out the "insult." I failed to see it.
As Rich and some others have alluded to, if you have a specific grievance to air, feel free to state facts and air it. No need to post up pictures and all that unless you just want to. But facts, at least your side of them, would be more than helpful.
If you have an attorney though, you might want to speak with them first before you give away all your ammo
Finally, as Rich has stated, to make derogatory comments, remarks damaging to ones personal or business reputation, that can not be
supported with FACT, is
SLANDER. Placing them in writing is
LIBEL.
Redgress of grievance can be sought in civil court for either or both.
And yes, this is a
PUBLIC forum, but it's
PRIVATELY OWNED
You, me, and everyone else here, is here by invitation
And that invitation can be revoked at any time. As well, commentary "can" be limited.
The owner, although he chooses not,
has the right to limit commentary in any way he see's fit, and there's absolutely no recourse on behalf of the poster.
So please, if you want to air your grievances, by all means, this is the time and place; however, please support your complaint when possible.
Thanks.
New Member complaint
I'm sorry to hear this as well. There is a marketing axiom that says a bad experience will be retold at least 9 times. I hope they will recognize that whether or not they are wrong, they have a responsibility to offer exemplary service and make the customer happy.
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Hybrid Mode
