Ecklers Discount

[floridaZ]

When I bought my rear "Corvette" emblem last month it worked...

[Shadow]

Originally Posted by floridaZ

When I bought my rear "Corvette" emblem last month it worked...

How did you get it to work when Joe couldn't get it in Feb?

Do you recall how it happened?

[floridaZ]

I clicked your link and during the checkout process I put in the code when it asked for it. 10% off on my order only came to $5.00 though.

Here's what I bought:
http://www.ecklers.com/product.asp?p...8&dept_id=1372

And here's my order confirmation email:

Thank you for shopping at Eckler's. Your order has been received and will
be processed during our normal business hours Monday - Friday, 8:00AM to
5:00PM EST. If you have any questions, please contact us by phone:
1-800-327-4868 or by emailing our Customer Service Department at
custsvc@Ecklers.net.

International customers please call 1-321-269-9651 or email International
Sales at intsales@Ecklers.net.

Again Thank You! for shopping with Eckler's

Your order number is 10619635 Date: 5/16/2009 Customer#:

Shipping Method: Ground
Payment Method: Visa

If shipping International additional shipping charges will apply. You will
be notified of these addtional charges by email.

Ship To: Bill To:
Joshua F. Joshua F.
(street address) (street address)

Lake Alfred, FL 33850 Lake Alfred, FL 33850
USA USA
Ext.
Qty Part No. Desrciption Options Price Price
1 40008 Corvette Bumper Emblem, Part# 392 $44.99 $44.99
Rear, 1984-1990 96 84-85
Dark Bron
ze


Subtotal: $44.99
Shpg/Hdlg: $9.99
Rush Srv.: $0.00
Tax: $3.30
==========
Total: $58.28

Please Note:
Air charges are estimates only, you will be notified of any adjustments
prior to shipping.
An additional $8.00-$56.00 per item will be added to shipping charges for
each item that is oversized.
If the item or items have to be shipped by truck you will be notified of
the charges.
Eckler's charges sales tax on orders, based on the destination of the
order, in accordance with state and local tax laws. Eckler Industries,
Inc. has a business presence in Florida, Georgia and California, therefore
we are required to charge sales tax based on the tax laws of those states.
==========
Charges to your credit card will appear as Eckler Auto Parts and
Accessories.

[C5zo6]

Well I know where NOT to shop if they feel that 10% discount is not worthy of free advertising. Oh well. I hope they can can reconsider there decision. I believe that the more places they advertise the more sales they will do. I do know that I am the type of person who would call them from an add online (FROM THIS SITE) and purchase items, unaware of any discount. These un-accounted sales from forums happen all the time. Advertising is not always traced from a specific source.

[floridaZ]

Yea, I bought from Ecklers cause I thought they were supporting the group. They did give me the discount though...

[bdink]

Don't forget we Floridians also pay sales tax, unlike ordering through out of state retailers. They would not budge on that aspect (by offering a 6-7% discount) and lost a Corsa sport purchase.

[Rich Z]

Yep. I told them that shipping was too high for local Florida customers and sales tax just added insult to injury. I'll certainly remember this when they have a booth at any events I attend.

[98 softtail]

Originally Posted by Rich Z

Yep. I told them that shipping was too high for local Florida customers and sales tax just added insult to injury. I'll certainly remember this when they have a booth at any events I attend.

I tried to get them to waive the shipping charge, no can do they told me. So I told them I would buy from an out-of-state competitor so at least I didn't have to pay sales tax and shipping.

[gsdave]

Wow...my last order that I placed through them in the end of May got the discount. I've made a few orders from them and received the discount. As a side note, my last order included a interior light switch (mounted in the door) that was damaged and they sent another one out without question and just said to throw the damaged one away. I have gotten good service from them.

[Z06 Rocket]

Originally Posted by gsdave

Wow...my last order that I placed through them in the end of May got the discount. I've made a few orders from them and received the discount. As a side note, my last order included a interior light switch (mounted in the door) that was damaged and they sent another one out without question and just said to throw the damaged one away. I have gotten good service from them.

It must just be who you reach on the other end of the phone/computer. They don't seem to have any set standards in their company for uniform policies on customer service.