While I can understand your wanting to defend one of your own, There is a very thin legal line in which I have to dance. I do find it slightly funny that the post was removed from the "Chris is so great thread". While I also don't want to insult Rich, I kind of find your post to be slightly rude. Ask Chris what the facts are, I don't know if you'll get the truth but to insult someone for saying they had a different experience is a bit out of line.
Fact is I am an unhappy customer and someone who used to call Chris and Keli my friends. I am someone who has been ignored for months by them and have tried everything I could to come to a peaceful resolution. This was a last resort and it seems to have caught some attention.
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