One of the reasons I set up this Board of Inquiry forum is because it provides a public stage for posting problems of this nature. Yeah, this site is still small and doesn't have that much pull, but once the thread is posted, it WILL be picked up by the search engine spiders and a Google or Yahoo search will quite likely bring a prospective customer looking for info on the company HERE for them to read about this issue.
The potential for having a negative publicity incident on the search engines should be a powerful motivator for any company to seriously try to make good on any quality control issues their company may be inflicting on their customers.
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