Here's a video of the beach house that Connie and I stayed at. Called the "Escapade". I actually took this video the day we left, so some things like the swimming pool look a lot nicer that they did when we got there. You also can't see all the dead bugs that were all over the floors. Even overlooking that, yeah it looks nice, but man it had even more problems. The oven wouldn't run for more than 20 minutes. None of the ceiling fans on the second floor would work. The AC conked out and had to call for repairs. Some of the ceiling lights were out and even the fixtures were gone. Couldn't open up the doors from the second floor bedrooms onto the balconies because the shutters extended down too far and blocked the doors. If we had wanted to watch DVD videos, the procedure was to load the DVD into the player IN THE LAUNDRY ROOM and then head on back to the living room before the movie starts.
Anyway, Royal Shell Vacations apparently knew about the problems, as several of the service people we talked to mentioned that the problems were well known to them. But to give credit where it is due, Royal Shell did offer us a partial refund to compensate for the "inconvenience". Still, had we known of all the problems we were going to face before getting there, we never would have stayed at that house.
But anyway, you can probably see why we had real high hopes when we first showed up there.