Quote:
Originally Posted by Hot BluZ
Some bean counter probably decided the extra few pennies needed to properly wrap the item and the time to do it would cost too much. They never seem to consider the costs of replacing damaged goods. Very sad and why they will not overcome their low quality image.
A friend is retired from GM, management side, and he too is disappointed in the quality and products available from them. Whenever we talk about cars he just shakes his head at the GM product line. He couldn't believe when they cancelled the Camero/Firebird line. He tried to bring some change in the product development side of thing, they decides he didn't need to be part of that process. After all these years getting their azzes kicked by Japan and now Korea they still don't get it.
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I find it extremely interesting that we, the consumers, see this and the bean counters or management do not.
