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Board of Inquiry® Got a problem with someone you had a dealing with? Can't get it resolved and no other recourse presents itself? Had an especially good transaction with someone? Looking for info on a dealer? |
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04-28-2010, 01:01 PM
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#11
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Sinister C4
Join Date: Jan 2007
Location: Largo, FL
Posts: 1,223
Name : Eric G
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Quote:
Originally Posted by Mark Dalton
They'll probably send you a gift card....if they have any in stock. Man, what an ordeal for you. Was the survey you took just a fill in the numbers type or could you also write comments? If the latter, I'd have filled it up!
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Luckily it had a comments section. I laid it on pretty hard.
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04-28-2010, 01:29 PM
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#12
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Sinister C4
Join Date: Jan 2007
Location: Largo, FL
Posts: 1,223
Name : Eric G
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Finally got a call from the manager. They'll be installing the new weatherstripping tomorrow morning. But I had to call her up and lay into her to get it done.
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04-28-2010, 10:05 PM
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#13
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Defender of the C4's
Join Date: Feb 2008
Location: Orlando
Posts: 98
Name :
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GEEZ...What a mess....glad you laid into them...lets just hope that someone listens and doesn't just chalk it up to a Corvette owner being overly picky. (you weren't, but thats what some companies think about us)
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04-28-2010, 11:50 PM
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#14
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Sinister C4
Join Date: Jan 2007
Location: Largo, FL
Posts: 1,223
Name : Eric G
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The corporate office called back tonight. I'm getting two gift cards ($150 total) and they are calling the shop tomorrow to find out when they'll be out to fix my car. They are suppose to be at the office before noon, but that what I said. The manager just said in the morning. That's a little vague isn't it. Corp is suppose to call me back to confirm a time in the AM.
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04-29-2010, 08:40 AM
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#15
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LEJ ZO6
Join Date: Dec 2007
Location: Tampa, Fl. (Wesley Chapel)
Posts: 244
Name :
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This won't help you but it might help the next guy that needs a windshield.
We have a lot of road construction going on in my area. I didn't notice when it happened but found a rock peck in the windshield of my ZO6. It soon propogated in to a crack and I had to have it replaced.
I asked around and finally ended up having Lloyd's Auto Glass in Tampa replace it. They sent 2 very qualified techs to the house and they replaced it in my garage. They were very careful and did an excellent job. They delt with the insurance company and I didn't pay a cent out of pocket to have it replaced.
Unfortunately it has happened again and I am waiting for the crack to get bigger so the insurance will pay for it again. I'll definitely have Lloyd's do the work.
By the way, my name is Lloyd but I don't have anything to do with this company.
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04-29-2010, 08:48 AM
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#16
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Sinister C4
Join Date: Jan 2007
Location: Largo, FL
Posts: 1,223
Name : Eric G
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Thanks for your input. I've got two good sources for those in pinellas county too NOW. Gator Glass in clearwater was recommended by my insurance agent and AAA auto glass in St Pete was HIGHLY recommended by my bodyshop. Of course I got both of these after everything had started already with safelite.
Biggest thing I've learned from this, DON'T GET IN A HURRY. Always ask around for recommendations for anything you get done to your car. Who knew a windshield would be such an issue.
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05-05-2010, 11:25 PM
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#17
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Member
Join Date: Feb 2008
Location: Lake Alfred
Posts: 446
Name :
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I had a friend who had the windshield in his Z replaced by safelite. Only problem I saw with everything is the ugly, non-factory trim they installed but other than that he had no issues.
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05-06-2010, 08:50 PM
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#18
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engineer
Join Date: May 2008
Location: Marianna
Posts: 228
Name :
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I just had the windshield in my 95 replaced by Safelite. They called to let me know they were going to be late. They did a great job and it was actually less than I was quoted online. Less than half of the amount two other local companies quoted.
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'96 Grand Sport 016
'95 Corvette For Sale-For Trade
'03 F150 SuperCrew 4wd
'70 LeMans Sport
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05-06-2010, 10:38 PM
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#19
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Sinister C4
Join Date: Jan 2007
Location: Largo, FL
Posts: 1,223
Name : Eric G
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Quote:
Originally Posted by gsdave
I just had the windshield in my 95 replaced by Safelite. They called to let me know they were going to be late. They did a great job and it was actually less than I was quoted online. Less than half of the amount two other local companies quoted.
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Nice to know they aren't like this everywhere. Which I figured, or they wouldn't be in business. Thanks for chiming in.
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05-06-2010, 11:04 PM
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#20
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engineer
Join Date: May 2008
Location: Marianna
Posts: 228
Name :
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Yeah, I think it depends a lot on what 'crew' or technician shows up.
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