As a Deputy, we used to get those calls (and gators!) all the time. I hated them! Kept wanting to ask them, do I look like a damned Fish & Game officer to you lady!?
Once had a lady ask me to shoot a moccasin that was sunning itself on the lower ledge of her LARGE bay window.
Lady=Can't you shoot it?
Me= Yes ma'am...but whose going to replace your window?