gsdave
engineer
I have/had a service for my business last year and it renewed automatically (to my dismay) earlier this month. I didn't receive anything from them saying 'we're going to renew your 1 year contract' or 'your contract is coming to an end'. I found the original email confirmation from my agreement for this service and there is nothing on there saying there would be an automatic renewal. I have requested any documentation they have showing where I agreed to this automatic renewal, but that was just today. They responded that their policy was payment was nonrefundable and someo BS about customer service being their priority. Anyone know if I have any recourse? The company is based in New York.