Nytro said:Brad, could you give us an idea on how many free packs were sent out and returned because of the spammer that bombarded the Adams site in hopes of doing harm to Adams' business. Any idea how many free packages were sent out and returned ? I wonder how much money was lost due to freight charges to and from bogus addresses and how much money as far as man hours to package the items, label and ship them ? Also, because it has been so long what can a potential customer do if they no longer have their original order number to get a free sample.
BrAdam's said:Hi Nytro
Thanks for your question. We sent out about 2,000 free sample packages the first week alone. During the second week, we had about 500 or so show back up at both of our warehouses saying that no such address exist. Thus, we found ourselves in quite the predicament. All said and done we paid about $50,000 (or a new C6) in shipping charges, not including our cost of the product. So you can understand, money like that can hurt a small company like Adam's. We had no idea that our offer would turn into such a headache.
I would like to personally apologize to the Corvette Florida community for this whole ordeal. Our whole goal was to get these products into the customer's hands to let them see what our goods are all about. Even if you don't have your original order number, please email me brad@adamspolishes.com with your mailing address and phone number so we can get those out to you.
Thanks everyone again for understanding
BrAdam's said:Good Morning Corvette Florida Members
Sorry for the confusion and not living up to our free offer. Long story short, our systems crashed when a website slickdeals.net got a hold of our Free Offer and overwhelmed our site by jamming it with false addresses and contact information. Once we got our site back up, it was nearly impossible to determine which addresses were real and which were fake. Even though this event took place back in February, we are still trying to clean up this mess.
We would still like to live up to our offer. Please email me at brad@adamspolishes.com with your original order number, and we be sure to send then sample pack out to you.
Thanks for understanding on this matter, we had no idea our original offer would turn out like this.
Have a fantastic day
Backyard Mechanic said:Sorry about your shipping problem.But what most of us we're upset about was'nt that we did'nt get the free sample but that we heard nothing about what was going on.:shrug01: I'm sure you run a good company and have great products,But when there is no info from a company that makes people fell like they are not important.:thumbsdown: I hope you get it all fixed.
Pres712 said:Never got mine either and they don't answer their e-mails. They have always donated "goodies" to our two events but so far no answers to my inquiries. Someone told me that they are not giving anything away anymore. I even asked when their demo/show was next year so we could attend - still no answer! I love their products but...........:banghead:
Why don't ya tell us what you really think!:hehehe: :lmao:Backyard Mechanic said:Sorry about your shipping problem.But what most of us we're upset about was'nt that we did'nt get the free sample but that we heard nothing about what was going on.:shrug01: I'm sure you run a good company and have great products,But when there is no info from a company that makes people fell like they are not important.:thumbsdown: I hope you get it all fixed.