• Got the Contributing Memberships stuff finally worked out and made up a thread as a sort of "How-To" to help people figure out how to participate. So if you need help figuring it out, here's the thread you need to take a look at -> http://www.corvetteflorida.com/forums/showthread.php?t=3581 Thank you, everyone! Rich Z.

I'm Po'd at GM

THOR

THOR

New member
I wonder if GM right hand knows what the left hand is doing. I"ve been waiting for the NPP (GM's bi-mode exhaust) to arrive for 4 weeks. The mufflers arrived and when John from Auto XTC looked at them, the polished tips were only wrapped in paper and stuck in a box without cushioning. :ack2: One of the tips had a small scratch but the other one had a large dent in it. So now, they had to re-order the muffler and it'll probably be 2-4 more weeks. I'm thinking WTF, WTF, WTF!!! Why can't they make a little effort and bubble wrap the tips!! :shrug01: :confused::shrug01::confused:
I called another GM vendor just to check if they had any in stock and he had 3 pair but they all had scratches and dings in them. If this is a national problem, why don't they do something. This had got to be costing GM big bucks and the solution seems so simple-bubble wrap it buddy.
 
If American companies can't get their shtuff together in the quality department, what argument can they offer against the buying public buying Chinese crap? If you can't beat the opposition with cost, the only card you have to play is quality....... :banghead:
 
Rich Z said:
If American companies can't get their shtuff together in the quality department, what argument can they offer against the buying public buying Chinese crap? If you can't beat the opposition with cost, the only card you have to play is quality....... :banghead:
Click to expand...

Unfortunately,the word "quality" is long forgotten in the hallowed halls of GM and other US auto mfgrs. This is why our a$$e$ are being kicked by Toyota & Honda. It is very discouraging to read of the quality control issues being experienced in the C6 vettes.:mad:
 
I don't know..

Rich Z said:
If American companies can't get their shtuff together in the quality department, what argument can they offer against the buying public buying Chinese crap? If you can't beat the opposition with cost, the only card you have to play is quality....... :banghead:
Click to expand...


thebeepster said:
Unfortunately,the word "quality" is long forgotten in the hallowed halls of GM and other US auto mfgrs. This is why our a$$e$ are being kicked by Toyota & Honda. It is very discouraging to read of the quality control issues being experienced in the C6 vettes.:mad:
Click to expand...
:iagree::iagree::iagree:


Can't they see that they're pushing more and more people to buy Foreign, who'd otherwise buy American! :willy_nilly:

Who can blame the public when they can get a dependable automobile for a fraction of the cost? :nonod:... IMO.
 
Well, you know, there was a period of time when American quality REALLY took a downturn. It wasn't until the phrase "Made in Japan" began to mean better quality than "Made in USA" made them sit up and take notice.​

The rules haven't changed, but now it's "Made in China" that is taking over the USA. I don't mind paying more for quality, but if I'm going to get crappy quality no matter the source, then I will pick the cheapest price. And when I get a supposedly Made in USA product, and see it was actually made in China and only imported here, then I am being told that American manufacturers have just given up trying to compete.​
 
It wasn't the shop's fault at all. It is GM lack of protective shipping and attention to detail that instigated this. I got the mufflers at almost no markup. I do plan to let GM know how I feel.
There was a time when we had the GLOBAL respect for quality. Not anymore. We're building factories out of the country to supposedly save money and the Japanese are building factories in the US and making one heck of a name for themselves. Now figure that one out.
Anytime you try to cut corners on your product, QUALITY is going to go out the window. It's for that very reason that I don't join managed care plans to get new patients to come to me. I would not be able to provide the time or quality service that my patients appreciate.
Mediocrity has alot of company. Why even go there???????? :shrug01::shrug01:
 
Some bean counter probably decided the extra few pennies needed to properly wrap the item and the time to do it would cost too much. They never seem to consider the costs of replacing damaged goods. Very sad and why they will not overcome their low quality image.

A friend is retired from GM, management side, and he too is disappointed in the quality and products available from them. Whenever we talk about cars he just shakes his head at the GM product line. He couldn't believe when they cancelled the Camero/Firebird line. He tried to bring some change in the product development side of thing, they decides he didn't need to be part of that process. After all these years getting their azzes kicked by Japan and now Korea they still don't get it.
 
Hot BluZ said:
Some bean counter probably decided the extra few pennies needed to properly wrap the item and the time to do it would cost too much. They never seem to consider the costs of replacing damaged goods. Very sad and why they will not overcome their low quality image.

A friend is retired from GM, management side, and he too is disappointed in the quality and products available from them. Whenever we talk about cars he just shakes his head at the GM product line. He couldn't believe when they cancelled the Camero/Firebird line. He tried to bring some change in the product development side of thing, they decides he didn't need to be part of that process. After all these years getting their azzes kicked by Japan and now Korea they still don't get it.
Click to expand...

I find it extremely interesting that we, the consumers, see this and the bean counters or management do not. :shrug01:
 
I sent GM, via Goodwrench, a e-mail explaining my rant with the dinged muffler tips. It'll be interesting to see how long it takes for them to respond and if they'll change their shipping methods. Believe me, I'm not holding my breath on this one. :rolleyes::rolleyes:
 
Hot BluZ said:
After all these years getting their azzes kicked by Japan and now Korea they still don't get it.
Click to expand...

Not true. Only Ford and Chrysler, not GM. GM still outsells Toyotas by about 1.2 million cars a year in the U.S. I'm sorry, maybe I'm just lucky but I've never had a quality issue with GM.:thumbsup: Not to mention unlike Toyota and Honduh, GM cars have bodylines.
 
Unfortunately the human species has one big flaw, we keep coming back for more. Rather than boycott these idiots, we keep laying down our hard earned money for subpar quality and then when there is an issue, we merely complain but do not act on it. GM is on its last legs due to its own doing... payback will be sweet on that day. Just my .02...
 
Rich Z said:
Well, you know, there was a period of time when American quality REALLY took a downturn. It wasn't until the phrase "Made in Japan" began to mean better quality than "Made in USA" made them sit up and take notice.​

The rules haven't changed, but now it's "Made in China" that is taking over the USA. I don't mind paying more for quality, but if I'm going to get crappy quality no matter the source, then I will pick the cheapest price. And when I get a supposedly Made in USA product, and see it was actually made in China and only imported here, then I am being told that American manufacturers have just given up trying to compete.​
Click to expand...

My friend, I think you've hit it on the head!
 
:banghead::banghead:Well, the back order arrived yesterday to replace the original dinged muffler. Guess what- the new one is dinged too and will need to be returned to GM or wherever the auto parts go. So here I go again waiting another week or so for a hopefully ding free muffler. :shrug01::shrug01:
 
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